PENGARUH KOMUNIKASI INTERNAL DAN HUBUNGAN INTERPERSONAL TERHADAP KINERJA KARYAWAN DI PT BINTANG MONO INDONESIA

Abstract

This study aims to analyze the influence of internal communication and interpersonal relationships on employee performance at PT Bintang Mono Indonesia. The research employed a quantitative approach with a causal associative research design. The population consisted of 31 employees, with 30 respondents selected using purposive sampling. Data were collected through a Likert-scale questionnaire and analyzed using IBM SPSS, including validity and reliability tests, classical assumption tests, multiple linear regression analysis, t-test, F-test, correlation coefficient, and coefficient of determination. The results indicate that internal communication has a positive and significant effect on employee performance, with a regression coefficient of 0.510, a t-value of 2.355, and a significance value of 0.026. Interpersonal relationships also have a positive and significant effect on employee performance, with a regression coefficient of 0.490, a t-value of 2.530, and a significance value of 0.018. Simultaneously, internal communication and interpersonal relationships have a positive and significant effect on employee performance, as indicated by an F-value of 18.244 and a significance level of less than 0.001. Both independent variables explain 54.3% of the variation in employee performance, while the remaining 45.7% is influenced by other factors outside the research model. These findings suggest that improving internal communication and fostering positive interpersonal relationships can enhance employee performance at PT Bintang Mono Indonesia.